Returns & Exchanges

At Aubin, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return them for a full refund or exchange within 30 days of delivery, provided they are in their original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all original garment tags and labels are still attached.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized courier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing